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Feedback

Customers love when they are being heard.
They enjoy the fact they are part of the company by being able to change issues experienced by bringing it to the notice of the company.
There should be an easy way to get feedback from your customers, always.
They would feel important and push your business forward by inviting friends and family to patronize you as well.
Collecting their feedback should come along with a appreciation for business, it keeps them coming back.
The fastest way to grow your business is by word of mouth, by the customers...it would grow faster than internet ads.
Remember to act on the feedback gotten and act on it wisely. Not every complain gotten is worth taking action on, rate all the complains, take actions on the ones pushing your company forward, act as soon as possible but not too quick to make a mistake.
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